Privacy Policy

The Life Changes Trust treats your data and privacy seriously. We will never sell your data on to any third parties, and will never use it for unscrupulous purposes or to sell you anything.  

The Life Changes Trust ("We" "Us") can obtain personal data and information from you when you contact Us, enquire about our services and sign up for our e-bulletin on the lifechangestrust.org.uk web site ("Site"). This Privacy Commitment sets out how We will use your personal data. We do not rent, sell or trade email lists with other organisations and businesses.

Cookies

We may also use information obtained about you from cookies (files which are sent by Us to your computer or other access device) which We can access when you visit the Site in future. When you visit the Site, We may also log your IP address, a unique identifier for your computer or other access device.

We also include web beacons (also known as clear GIFs or web bugs) in our emails to track the success of our marketing campaigns.  This means that if you open an email from us and click on links to our website, we can see which pages of our site you visit. Our web beacons do not store additional information on your computer but, by communicating with our cookies on your computer, they can tell us when you have opened our email.  If you object to web beacons, we recommend you follow the instructions for deleting existing cookies and disabling future cookies below.

If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. If you want to stop cookies being stored on your computer in future, please refer to your browser manufacturer’s instructions by clicking “Help” in your browser menu. Further information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting Our cookies or disabling future cookies you may not be able to access certain areas or features of the Site.

Google Analytics

We use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns on our website. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Transfers and Third Party Information

By providing Us with your personal information, you consent to Our processing your information for the purposes set out in this Privacy Commitment and you consent to Our transferring your information to countries or jurisdictions which do not provide the same level of data protection as the UK, if necessary for the above purposes. If We do make such a transfer, We or they will, if appropriate, put a contract in place to ensure that your information is protected such as sign up to the EU-US Privacy Shield.

If you provide Us with Information about another person, you confirm that they have appointed you to act for them to consent to the processing of their information and that you have informed them of Our identity and the purposes (as set out in this Privacy Commitment) for which their information will be processed.

E-newsletter Mailing List

As part of the registration process for our monthly e-newsletter, we collect personal information, such as contact details and place of work (some of which are optional).  We use that information to tell you about things you’ve asked us to tell you about.  We may also to contact you if we need to ask for or provide additional information or to check our records are right and to check every now and then that you’re happy and satisfied to remain on our list. We don't rent, sell or trade email lists with other organisations and businesses.  We will not use the information you provide us with for any purpose other than e-newsletter related.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter.

For more information, please see MailChimp’s privacy notice here https://mailchimp.com/legal/privacy/. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our newsletter emails or by emailing our communications team at: communications@lifechangestrust.org.uk

 Access to your personal information

You are entitled to ask for a copy of the information We hold about you which you have submitted to Us and to have any inaccuracies in your information corrected.

If you have any questions concerning your personal information, about how We use your information, if your personal details change or if you change your mind about any of your marketing preferences, please email us at: admin@lifechangestrust.org.uk

You have a right to complain to the Information Commissioners Office (ICO) if you think there is a problem with the way we are handling your data.

Changes to this Privacy Notice

Our privacy notice will be reviewed at least annually and you can see any amendments by visiting this page (last update May 2018)

Links to other sites

We may link to other web sites. We are not responsible for the content or privacy policies of these sites, nor for the way in which information about their users is collected and treated. In particular, unless expressly stated, We are not agents for those sites or advertisers, nor are We authorised to make representations on their behalf.