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Scams, Safety and Dementia


£406,590 was awarded to three local authorities from the three years between 2016 and 2019.

East Renfrewshire, Angus and South Ayrshire used the funding to work together to develop, pilot and evaluate a preventative approach to protect people with dementia from financial scams, so that they can better maintain their confidence and ability to continue living independently at home.  People living with dementia are at great risk of falling prey to scammers and carers are often very worried about how to prevent their relative becoming a victim of a scam, particularly in the early stages of dementia. 

The project tasked itself with making people with dementia feel safe and protected from harm and reducing the current rate of financial loss and personal harm experienced as a result of scams.

This work involved the development and delivery of a package of preventive measures to offer people with dementia an individualised, person-centred approach to safeguard them from financial exploitation on the doorstep, by telephone, mail or online, including practical solutions and assistive technology, for example call blockers and ‘no cold callers’ badge for their front door. They also produced awareness-raising materials and a training programme for organisations working with people with dementia, developing a good practice model which can be rolled out across Scotland.

East Renfrewshire Prevention Team

Angus Trading Standards services

South Ayrshire Trading Standards services