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Scams Protection and Prevention Project

In January 2017 the Life Changes Trust funded a three-year pilot project to protect people affected by dementia from financial scams.

The pilot was delivered in three local authority areas as a partnership between:

  • Angus Trading Standards services
  • South Ayrshire Trading Standards services
  • East Renfrewshire Trading Standards (Scam Prevention Team)

The main aims of the project were:

  • To install preventative technology and provide simple practical solutions to protect people living with dementia and unpaid carers from financial harm.
  • To increase the confidence of people living with dementia and unpaid carers to live safely in their home.
  • To increase the ability of people living with dementia and unpaid carers to live independently by reducing the risk of financial harm.

This project has now been evaluated by Social Value lab and we have published the evaluation report.

Read the report here

Key findings include:

  • People living with dementia feel safer and more protected from financial harm in their own home with preventative technology/packages.  They feel less stressed and isolated and this has a positive effect on their physical and mental wellbeing.
  • People living with dementia are confident living in their own homes and can do so for longer, with independence and peace of mind.
  • Families of people living with dementia feel more assured that their loved one is safe from financial harm.
  • Preventing scams is better and more cost effective than trying to deal with the financial, emotional and physical fallout of being the victim of a scam
  • A combination of bespoke interventions for the individual is important
  • Working in partnership with other statutory and voluntary sector organisations is key to raising awareness of scams and to identifying and protecting the most vulnerable from being the victim of a scam. Banks and financial institutions also need to be involved in supporting this approach.

There is also a short film featuring some families who have benefited from this project. Watch it here.

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